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LiDAR & Photogrammetry Analyst

Managed and was the lead for processing of the data, including collation, processing, analysis, and presentation, while leading medium to high complexity projects.
Handled all aspects of data acquisition and delivery related to project requirements, focusing on completeness and quality.
Supervised and trained team members, maintaining expertise in discipline-specific data processing and GIS software, such as ArcGIS, QGIS, LAStools, FME, TopoDot, and Terrasolid
Utilized Riegl RiProcess, RiUnite, RiAcquire, Riegl Mobile Mapping System, Topodot, QGIS, and Terrasolid/Terrascan for data processing and analysis.
Implemented optimization techniques and created tools using FME, ArcGIS, Python, and LAStools, streamlining workflows and generating documentation.
Produced tutorial videos for internal training.
Utilized proprietary software and Microsoft SQL for pavement crack detection and analysis.
Set up AWS EC2 Instance, where virtual computers were rented to run Riegl Riprocess application
Created, and automated batch processing workflow and of projected coordinate, and geographic coordinate systems using PosPac

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Customer Support & Service Engineer - LiDAR & Photogrammetry

Recorded and processed complex customer orders/inquiries and support request

Supported customers through specialized technical or scientific knowledge/product applications

Maintained an ongoing relationship with selected customers

Demonstrated a high level of technical product knowledge and process knowledge

Conducted on-site and/or on-line customer trainings for sensor customers and internal production

Support of our global customers in handling the data from their Bathymetric Systems (includes data analysis and calibration, system analysis and support)

Analysis of customers’ data (debugging & troubleshooting) Lidar and image data analysis including data quality assessment and data evaluation

Prepare and deliver customer training and participate in user training programmes, e.g. sensor workshops, user group meetings etc. 

Software/Workflow Support of external and internal users (1st and 2nd level support)

Calibration of Bathymetric Lidar systems

Testing & Certification of Softwaree

Agile workflows

Scrum Meetings

Custom File Transfer - Send It

Creating manuals, and workflow guides

Jira

Replacing internal components of the HawkEye-4X system and fixing the system

Replacing internal components of the Chiroptera, and Hawk-Eye 5 systems, and fixing the systems

Trajectory processing using Inertial Explorer

Bathymetric Lidar Waveforms

Installation of system in the aircraft

Log file analysis 

Data processing and analysis using LSS

Working with fiber optic cables

Generating licenses

Troubleshoot and analyze customers’ data to isolate problems and identify solutions. This includes LiDAR, image data and log file analysis

Coordinate and execute equipment repairs both in-office and on location with the customer

Installation of new systems on-site with the customer

Conduct on-site training of both new and existing customers

Communicate product quality findings with Product Management and R&D

Ensure that department-specific processes are optimally supported and improved

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