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LiDAR & Photogrammetry Analyst
Fugro Roadware

  • Managed and was the lead for processing of the data, including collation, processing, analysis, and presentation, while leading medium to high complexity projects.

  • Handled all aspects of data acquisition and delivery related to project requirements, focusing on completeness and quality.

  • Supervised and trained team members, maintaining expertise in discipline-specific data processing and GIS software, such as ArcGIS, QGIS, LAStools, FME, TopoDot, and Terrasolid

  • Utilized Riegl RiProcess, RiUnite, RiAcquire, Riegl Mobile Mapping System, Topodot, QGIS, and Terrasolid/Terrascan for data processing and analysis.

  • Implemented optimization techniques and created tools using FME, ArcGIS, Python, and LAStools, streamlining workflows and generating documentation.

  • Produced tutorial videos for internal training.

  • Utilized proprietary software and Microsoft SQL for pavement crack detection and analysis.

  • Set up AWS EC2 Instance, where virtual computers were rented to run Riegl Riprocess application

  • Created, and automated batch processing of workflow and projected coordinate, and geographic coordinate systems using PosPac

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IMG_8795.HEIC

Customer Support & Service Engineer | LiDAR & Photogrammetry
Leica Geosystems, Part of Hexagon

  • Recorded and processed complex customer orders/inquiries and support request

  • Supported customers through specialized technical or scientific knowledge/product applications

  • Maintained an ongoing relationship with selected customers

  • Demonstrated a high level of technical product knowledge and process knowledge

  • Conducted on-site and/or on-line customer trainings for sensor customers and internal production

  • Support of our global customers in handling the data from their Bathymetric Systems (includes data analysis and calibration, system analysis and support)

  • Analysis of customers’ data (debugging & troubleshooting) Lidar and image data analysis including data quality assessment and data evaluation

  • Prepare and deliver customer training and participate in user training programmes, e.g. sensor workshops, user group meetings etc. 

  • Software/Workflow Support of external and internal users (1st and 2nd level support)

  • Calibration of Bathymetric Lidar systems

  • Testing & Certification of Softwaree

  • Agile workflows

  • Scrum Meetings

  • Custom File Transfer - Send It

  • Creating manuals, and workflow guides

  • Jira

  • Replacing internal components of the HawkEye-4X system and fixing the system

  • Replacing internal components of the Chiroptera, and Hawk-Eye 5 systems, and fixing the systems

  • Trajectory processing using Inertial Explorer

  • Bathymetric Lidar Waveforms

  • Installation of system in the aircraft

  • Log file analysis 

  • Data processing and analysis using LSS

  • Working with fiber optic cables

  • Generating licenses

  • Troubleshoot and analyze customers’ data to isolate problems and identify solutions. This includes LiDAR, image data and log file analysis

  • Coordinate and execute equipment repairs both in-office and on location with the customer

  • Installation of new systems on-site with the customer

  • Conduct on-site training of both new and existing customers

  • Communicate product quality findings with Product Management and R&D

  • Ensure that department-specific processes are optimally supported and improved

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